1. Information We Collect
We may collect the following types of information from you:
Personal information. Name, email address, phone number and physical address. Payment details are processed securely by third-party providers.
Non-personal information. Browser type, IP address and usage data collected through cookies or similar technologies.
Sensitive information. For certain treatments, we may collect health-related information, such as allergies or skin conditions, to ensure your safety during services.
2. How We Use Your Information
We use your information to:
- Process bookings and provide salon services
- Send confirmations, updates and promotional offers
- Respond to franchise inquiries
- Enhance your customer experience
- Improve our website and marketing efforts
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service providers: third-party vendors who help us process payments, send email or analyze our website
- Legal obligations: to comply with legal requirements or respond to lawful requests
- Business transfers: if Nail Shadow is involved in a merger, acquisition or sale of assets
4. Text Messages
If you opt in to text messages, we use your mobile number only for the purpose you agreed to. Mobile opt-in information is never sold or shared with third parties for their marketing. Reply STOP at any time to opt out, or HELP for help. Message frequency varies, and message and data rates may apply.
5. Cookies and Tracking Technologies
We use cookies to analyze website traffic and user behavior and to provide a more personalized browsing experience. You can manage or disable cookies through your browser settings.
6. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: request access to the personal information we hold about you
- Correction: request corrections to inaccurate or incomplete information
- Deletion: request the deletion of your personal information
- Opt out: unsubscribe from marketing communications at any time
To exercise these rights, contact us at [email protected].
8. Children's Privacy
Nail Shadow does not knowingly collect personal information from individuals under the age of 13. If you believe we have collected such information, please contact us to have it removed.
9. Third-Party Links
Our website may contain links to third-party websites, including our booking provider and social media pages. We are not responsible for the privacy practices of these websites.
10. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices. Updates will be posted on this page with the date of the latest revision.
Contact
Questions about this policy? Email [email protected].